What has emerged as a public relations challenge for the tech giant has transformed into a golden PR opportunity for major retailers like GameStop, Amazon, Walmart, Best Buy, and Target. These companies are vowing to sell monthly subscriptions for Xbox Game Pass Ultimate at the rate of $19.99, despite Microsoft having declared a cost adjustment to $29.99 per month.
GameStop, especially, is leveraging the uproar to motivate customers to purchase disc-based titles. After the October 1 announcement, GameStop has made several digs at Microsoft and Xbox via online platforms.
A message recalled people that their options were paying around 30 bucks a month to possess no games, or using that amount to keep a title permanently at GameStop. The brand also quoted news of the cost rise with the comment, "Welcome to GameStop." Perhaps its boldest move is starting a promotion where it promises to continue selling Ultimate at the lower cost.
"Xbox Game Pass is still $19.99 with us," the message declares. "You're welcome. Accessible at physical locations and online."
Annoyingly, getting a full year would mean buying twelve of these cards, or several quarterly passes, which are likewise available for the reduced cost right now. But following this method would remain more affordable than paying $360 annually, so it might represent good value for any Xbox fans who wish to continue their subscription just yet or subscribers who hesitate to handle increased advertising.
It's an excellent marketing strategy for GameStop, as a prudent business move gets framed as kindness. Based on reasonable assumptions, but if each prominent seller are following similar practices, it's likely because they have to get rid of the current supply that comes displaying the "$19.99" number. This comes across as a while supplies last type of situation, and it's unclear how long the cheaper stock might be available.
Meanwhile, Xbox is engaged in crisis control. βWe understand cost adjustments are always difficult for anybody, but we're attempting to strengthen by providing additional benefits to these plans as well,β an Xbox spokesperson stated. βIt's something we don't take lightly, and we're paying attention to responses of players and the community to work to offer them with more of what they're asking for.β
A tech enthusiast and journalist with over a decade of experience covering emerging technologies and digital transformations.
Michael Hunter
Michael Hunter
Michael Hunter
Michael Hunter